OK......As we sit here on Easter weekend watching the snow come down,I kind of regret saying "if this year is as bad as the last one i'll eat my hat!"Thats because I have just invested in a nice wooly Stihl beanie hat to keep my head warm.
As the weather and recession hammer us from all sides we have tried to adapt to the market,which now demands more in the way of repairs.New machinery can be ordered out of a brochure and delivered to the customer in a reasonable time frame.We have the internet and Ebay to thank for that,ten years ago you could'nt contemplate selling a new mower unless you had it in stock!
The second hand market has now turned around and once more good machines are in demand and holding their value,although people tend to keep them longer now as was the case several years ago.
From our humble beginnings in the March of 2000 our aim has always been to offer quality garden equipment and machinery that works well,is reliable and above all is backed up by the manufacturer .We don't just choose brand names because they sell!We feel that to sell you a piece of equipment,firstly we have to believe in it ourselves.With this aim in mind we don't change brands year on year ,this helps us to be more efficient by knowing our product better and keeping a good stock of consumable parts.Saying this though we are at the mercy of the industry,and alot happens every year that we have to counter.
For the last three years we have been selling Stihl products,and this along with Viking are our main brands.We have started to sell through the full range of product including hedgetrimmers,strimmers,blower-vacs and of course the Kombi system.We will also be able to offer the full range of Viking products that Stihl distribute,like rotovators,mowers,ride on mowers and garden equipment for all occasions.
On the pedestrian mower front we now sell from the Hayter range,which now also grants us access to TORO branded products.We also of course supply the Viking mowers.Ride on mowers are not selling particularly well due to the house sales being poor,and they are now more than ever a luxury commodity.We have been selling some Craftsman mowers of late,big tractors for not a lot of money.
For 2013 we have held our out of season mower servicing prices.We now charge mileage to pick up mowers,but within reason most customers local to us will gain from this change.Of course if you bring the mower in to us this not only saves us time,but saves you money.
Fixed price servicing will not be available after 31 March due to the demand for `last minute services'' in our busy time we have taken this step to try & push people to have their mowers serviced in our slack time.This is generally from late October through to the end of Febuary.Only customers who purchased new machinery last year can expect a service slot in our busy schedule.
After the 31st march we will service mowers at the hourly rate of £35.00 inc vat.A normal ride on service takes about 4 hours(£140.00 at normal rate)but with extra work involved can be up to 7-8hours!That is why we try to tell people that out of season servicing is the most cost effective.It only costs you £100.00 for all labour commitment to your job.
Most work in season is usually of a repair nature.Therefore we will fix your mower at our hourly rate,and get you through the season.We then advise that you book it in with us for a fixed price service out of season.We can then spread our work load and be more effective at what we do.
All two stroke or small machinery(strimmers,chainsaws,hedgecutters,blowers etc)is repaired at a lower rate of £30.00 per hour.chargeable in 1/4 hour increments.We feel this gives people better value for money.We also say if it is unrepairable,or you think a new one is the way to go,then as long as you buy from us,we wont charge for looking at your old machine.
The prices for servicing are as follows,from October 1st 2011 up to March 31st 2012.
#Ride on/tractor mower full service inc.oil change,full check over and appraisal,clean out fuel system & engine cooling system,remove & clean cutter unit,sharpen/replace blades,check all belts & pullies,change all filters,clean down,run up & check.£100.00.....Price held for third year!
#Self propelled walk behind mower full service inc.oil change,full check over and appraisal,clean out fuel system & engine cooling system,sharpen/replace blade,check drive system,change all filters & spark plug,clean down,run up & check.£60.00
#Push walk behind mower full service,as above,less drive check£45.00
#Cylinder mower full service.Full strip down & check over,remove cylinder & regrind,grind bottom blade if possible,clean out fuel & cooling systems,reassemble,set cylinder,run up & check.
- 12"petrol £60.00
- 14"petrol £70.00
- 16/17"petrol £80.00
- 20"petrol £90.00
- 20"heavy duty/greens/cricket £110.00
- 24"heavy duty £120.00
- 30-36" heavy duty £150.00
Larger grounds mowers & professional turf cylinder mowers at an hourly rate of £35.00inc.vat.Cylinder grinding and blade sharpening at £2.00 per inch,cylinders cleaned and painted.
We have tried to introduce the fairest way of charging for services,whilst looking at where our biggest costs are.With the continued price rise of diesel and the time physically travelling on our more congested roads we have decided to charge for pick up and delivery.If this means more people bring their mowers in then we will benefit from more workshop time to get the services done quicker.But if we have to pick up mowers,we will be covering the cost of staff and fuel and not starting to run at a loss as was beginning to happen.We hope this does'nt put anybody off,and if you look at our prices we still try to offer the most competitive winter service locally.
Mileage charge for picking up lawnmowers is simply £1.00 per mile one way.Therefore if you live 5 miles away this will involve two journies to your address,one to pick up and one to drop off,which is £5.00 x 2 =£10.00.On a ride on lawnmower this is still a saving of £10.00 over last years price.
Our phone number for the garden machinery side is 01945 474540.Please be patient as we are extremely busy during the season.There are two lines in,one has an answer machine the other has'nt.Please either let it ring or leave a message.Please refrain from chasing your machine up!If you can imagine we have sometimes 50 machines in for repair,that equates to 20+ phone calls a day of between 2-5 minutes long.At best that is 40 minutes of my time taken up,some days more like 1 1/2 hours.....We will ring you as soon as it is done and invoiced,thank you....
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Our new address is.....47 ELM ROAD,WISBECH,CAMBS.PE13 2TB
From the A47 roundabout with the A1101 at Elme hall,head into Wisbech on the A1101.You will pass a garage on the left,and B & Q on the right.Carry on to the traffic lights at the top of Weasenham lane.Carry straight on down the dual carriageway.You will pass the fire station on the right hand side.Just after this you will enter the 30mph limit.Turn next left into elm road,the road bears round to the left.You will see a tyre depot on the left hand side,we are 2 doors up from them.
THESE ARE OUR NEW OPENING TIMES AND SUPERCEDE ANY ADVERT WE CURRENTLY HAVE RUNNING.SORRY THAT WE HAVE HAD TO ADJUST OUR SEASON LENGTHS,BUT WITH THE INCREASE IN WORK WE ARE EXPERIENCING WE NEED MORE TIME `SHUT '' TO BE ABLE TO KEEP ON TOP OF THINGS!
OPENING TIMES:IN SEASON[MARCH 1st TO JUNE 30th]MON-FRI 8.30am to 6pm.SAT 8.30am to 12pm.SUN.closed(MACHINE SALES BY PRIOR APPOINTMENT)
OPENING TIMES:OUT OF SEASON[JULY 1st to FEBUARY 28th]MON-FRI.8.30am to 5 pm.SAT.9.00am to 12am.SUN.CLOSED
WE ALSO CLOSE BANK HOLIDAYS.
We can supply parts for a wide range of machinery,but our main parts business is in the manufacturers we sell.
This is Stihl...Hayter...Briggs and Stratton...Alko.We will try to keep a good range of fast moving parts for those products that we sell.
We will order parts for manufacturers not listed,but reserve the right to add a 15% surcharge to the parts to cover extra costs.All non stocked parts will be charged upfront,and handling charges will apply to any returned parts.
All parts orders must be accompanied by full machine and where applicable engine details.Carriage or postal charges are passed on at cost.Please be aware that in some cases manufacturers have a minimum order value,and to ensure that you get no extra costs incurred we will sometimes have to wait to make the order up.In most cases we can advise you at time of order.
Please be aware that we do not supply parts for machinery that is of far eastern origin,as sold by some of the big superstores.These own branded products must be taken back to the store you purchased it from,where you will be advised on a course of action.
Likewise machinery bought off the internet which has not been CE certified for use in this country,or copies of other genuine makes will not be advised upon or repaired.Please go back to where you got it from originally.The fact that most of those suppliers do not want to know must tell you something!
We accept Visa/Mastercard,debit cards[Maestro,Solo,Switch],American express,cheques with bankers cards[min.ú10 transaction],cheques without bankers cards[7-10 days clearance],cash and Bankers drafts/Building society cheques.We only accept credit/debit card payments in person or via our shopping page on our website[Secure site].